F.A.Q's

Due to the nature of our production it may take up to (and sometimes over) 7 working days to produce your order. Once printed your order is mailed out to you. Delivery can take up to 1-3 business days if you’re in the U.K.

Please allow between 10-14 days for final delivery. Although it usually takes less time we ask that you’re patient and contact us if your order has not arrived after 14 days.

We’re not fast fashion so we ask you to bear this in mind when ordering.

Our products are shipped in either paper packaging or recycled plastic mailing bags. Both of which are 100% recyclable!

We aim to reduce any unnecessary packaging from our products. This means your T-Shirt or Hoodie will be loose in the mailing bag and may need to be ironed before wearing them!

To start your returns process please follow the link below

Start Return

Note we do not offer free returns at this time therefore the cost of returns if your responsibility.

We encourage you to reuse the packaging your order was received in to reduced additional waste.

We offer a 30 days returns policy on all our orders.

All Bertees T-Shirts and Hoodies are printed by a method called DTG (Direct To Garment). This way of printing helps reduce overstocking and potential waste.

Our printing suppliers use ink that’s OEKO-TEX certified, which means they contain no chemicals which negatively impact or harm the environment. The inks are water-based and because we use DTG there is less waste than other garment printing methods.

Keep it green and clean your clothes with our advise below!

1) Use a environmentally friendly cleaning products, most zero waste stores supply eco-friendly laundry detergent or you can try brands like Smol or Ecover 

2) Wash your t-shirt or hoodie on a cool wash cycle. This will help keep the print in a better condition for longer. You'll also save energy, the environment and money!

3) Dry your t-shirt of hoodie in the open air, outside or inside on a clothes airer. You'll save money and reduce you CO2 footprint!

Yes we do!

Go here and complete the form and we will be in touch!

We're proud to say we're based in Dorset, England.

All our products are designed and printed in the U.K.